This position, under the general guidance of an attorney or paralegal manager, applies a knowledge of legal concepts and processes to assist in the more efficient operation of the Legal Department on assignments of medium scope, impact and importance.


  • Actively and consistently supports all efforts to simplify and enhance the customer experience
  • Investigate and research matters to factually support cases
  • Conduct fact gathering interviews with clients and/or witnesses
  • Collect, review and draft legal documents of some complexity, correspondence and other materials requiring a strong level of legal terminology and document formatting knowledge
  • Monitor case schedules and filing deadlines
  • Draft correspondence of some complexity which includes; entity filings, consents, notices, schedules, closing documents hearing and trial materials, pleadings, motions, proposed orders, discovery requests and responses
  • Draft legal hold notices, identify custodians, and track acceptance of the legal hold
  • Identify electronic data that is relevant to litigation and works with the eDiscovery Team regarding the collection and review of the data
  • Review case files for the attorney(s) and prepare a summary including recommended course of action
  • Summarize depositions, interrogatories and testimonies
  • Perform statistical analysis and documentary research of some complexity
  • Maintain and update transaction and litigation files, including research, pleadings, discovery, and/or contract documents
  • Schedule and participate in witness interviews
  • May prepare witnesses for small claims court or n small arbitration matters
  • May execute declarations on behalf of the company in support of legal arguments
  • May testify on behalf of the Company
  • Act as primary contact for consumer arbitrations and small claims matters
  • May serve as point of contact for due diligence, litigations or projects
  • May attend court or hearings to support attorney(s)
  • Perform other duties as requested

Skills /Abilities and Knowledge

  • Proficiency with Microsoft software
  • Excellent organization skills and attention to detail
  • Strong understanding of legal language and principles, research methods, court pleadings and processes, and other related matters
  • Legal research and investigative skills
  • Excellent written and verbal communication skills
  • Strong analytical and problem solving skills
  • Excellent time management skills and proven ability to meet deadlines
  • Excellent interpersonal and customer service skills
  • Ability to function well in a high-paced and at times stressful environment
  • Ability to work independently
  • Ability to maintain confidentiality, and to exercise discretion and good judgment

Paralegal certification or Bachelor’s Degree in Paralegal Studies or related field or equivalent experience required

Related Work Experience
5+ years paralegal or equivalent work experience

Office Environment



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