Director, Identity & Security

Company Overview
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

JOB SUMMARY
The Dir, Identity & Security will provide strategic direction for the evolution of Digital Platforms as we evolve to a more multi-disciplinary, outcome-focused organization. Overseeing delivery of software solutions within the broader organization, this leader will seek to invest in their organization’s autonomy. Direct a high performing organization by creating and fostering an iterative and continuously-improving environment while driving general theft and authentication Fraud and privacy initiatives for Spectrum’s digital platform products and services. Balance customer solutions with the business needs to reduce Spectrum’s overall risk.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Lead theft, authentication Fraud, privacy efforts.

Drive solutions, within budget and pursuant to business constraints.

Direct new projects and set priorities, constantly validating that the team is aligned and focused on delivering outcomes.

Accountable for the successful technical execution and final decisions for all software solutions created (includes product definition, user experience and information architecture, software architecture, software design, testing, automation, analytics and instrumentation).

Define and manage application security specifications, establish milestones, and manage quality assurance activities for a cross-functional team.

Establish and manage an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy.

Partner with internal and external organizations to receive input and to build alignment on technical execution of solutions.

Ensure alignment of team to departmental defaults such as instrumentation, universal design, brand and experience consistency as well as advocating for deviations from defaults where beneficial to the team.

Motivate high performing teams by leading, developing, training and providing effective coaching to attract and foster talent.

Direct data-driven iterative improvement. Ensure the team is evolving and iterating as a cohesive, inclusive unit.

Develop, document and recommend innovative solutions for highly complex business and technical problems.

Accountable for aligning team spending with allocated budget.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to manage and deliver against several initiatives simultaneously
Ability to supervise and motivate others
Ability to prioritize and organize effectively
Ability to balance conflicting resource demands and internal pressures with focus towards business priorities
Ability to manage complex and diverse projects
Ability to drive big meaningful changes across the organization through all possible means of persuasion
Ability to analyze, interpret and present data
A proven track record of identifying and protecting against web application and web service security vulnerabilities including those found in the OWASP Top 10 and CWE Top 25
Advanced knowledge of authentication and authorization technologies, including SAML, OAuth, and Security Tokens
Comprehensive understanding of where the customer and industry is going and how our products must adapt to meet those needs
Advanced business, strategic and organizational acumen
Business acumen and sense of urgency to achieve business results
Effective problem resolution techniques, ability to find solutions
Advanced presentation tool skills, including MS Excel and PowerPoint
Advanced communication skills, verbal and written, for internal and external customers
Expert ability to communicate effectively orally and electronically
Expert ability to make decisions and solve problems while working under pressure

Required Education
BA/BS required or equivalent experience

Required Related Work Experience and Number of Years
8+ years of Technical and/or Product Management Experience
7+ years of Experience working for companies with technology or software products
5+ years of Prior Leadership
Experience with browser and mobile platforms security models, cryptography, and network security

PREFERRED QUALIFICATIONS
Preferred Education
Master’s preferred

WORKING CONDITIONS
Office environment
Limited travel

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