JOB SUMMARY
This position is responsible for managing specific data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Conduct data analysis in support of a variety of analytic solutions

Capture, develop, and document data definitions, business rules, and data quality requirements

Integrate data from multiple sources to produce requested or required data elements

Create and produce forecasts, reports, ad hoc requests, dashboards, etc.

Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities

Develop reports and deliverables for management and communicate with all levels of stakeholders

Identify and define data quality improvements

Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources

Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis

May create specifications for reports based on business requests

Perform other duties as requested

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to document, prepare and present data-driven presentations
Knowledge of software applications such as Word, Excel, etc.
Demonstrated knowledge of SQL

Required Education
Bachelor’s degree in business or related field or equivalent experience

Required Related Work Experience and Number of Years
Data analysis and reporting or related experience – 2+

WORKING CONDITIONS
Office environment

Company:

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